When an accident occurs and the vehicle is seriously damaged, the priority for rescue services is to free the occupants.
This can be extremely dangerous for both occupants and first responders since the vehicle is equipped with many components which are potentially hazardous after an accident, such as high voltage wiring, fuel lines and airbags. While Mercedes-Benz information has been available to rescue teams for decades, it was traditionally provided in a printed format or downloadable as a .pdf document and stored inside the vehicle. This can be difficult and time consuming to access if the car is severely damaged.
Today, it can be accessed by scanning a QR code with a smartphone or tablet, providing immediate access to a detailed rescue card which contains all of the structural details specific to a vehicle model. This includes the location of airbags, battery, high strength steel (HSLA) and fuel tank, to name a few, so emergency services have the necessary information available to minimise the risks involved when freeing occupants.
Thanks to this simple but significant solution, emergency services at the scene have a key advantage in the fight against time. Using the QR code, they can respond more quickly. In an emergency, these stickers can help to save lives.
Since the end of 2013, Mercedes-Benz vehicles have progressively been fitted with QR code rescue stickers during production. Vehicles produced from 1990 which do not have QR code rescue stickers can now be retrofitted at your authorised
To check whether your vehicle is fitted with QR code rescue stickers, you can inspect the fuel filler door or the opposite B-pillar of your vehicle.