Ask Mercedes.

Your intelligent virtual assistant.

Ask Mercedes app


Ask Mercedes has the answer.

Ask Mercedes app


Ask Mercedes has the answer.

A man is holding his smartphone in his hands and chatting to Ask Mercedes. The background is blurred.

Ask Mercedes is the intelligent virtual assistant with which you can experience your Mercedes in a whole new way. Thanks to the app, you can learn all about the functions of the numerous controls in a fun way. Do you have a specific question? Simply enter it into the chat via text or speech and get the right answer immediately. Complex topics are explained in a simple and easy-to-understand manner with pictures or how-to videos.

Please note that you must not use the Ask Mercedes app while driving. Standard data plan charges apply.

Virtual assistant


Your intelligent virtual assistant.

Virtual assistant


Your intelligent virtual assistant.

View from the side into the open driver's door of a Mercedes-Benz E-Class. A woman is sitting in the driver's seat. She is resting one hand on her left leg and holding her smartphone with the activated Ask Mercedes app in the other.

Ask Mercedes has the answer to many of your questions about your Mercedes-Benz.

Lengthy searches and flicking through instruction manuals are a thing of the past. Ask Mercedes explains key functions of your Mercedes in an easy-to-understand, illustrated manner. Would you like to know how your parking assist works? Or link your smartphone to your vehicle? Ask Mercedes will show you how it's done.

Chat


Chat to Ask Mercedes.

Chat


Chat to Ask Mercedes.

A woman is holding her smartphone in her hands and chatting to Ask Mercedes. The background is blurred.

Get to know your vehicle better.

Using the chat function you can get the right answer to many questions about your vehicle instantaneously. You can enter your questions via voice or text. The answers are given in a multimedia format: as text, pictures, how-to videos or a link to the online user manual. And your questions don't always only have to be about your car. Give it a try!