New Vehicle Warranty

Peace of mind.

Our comprehensive Warranty means peace of mind for five years for Mercedes-Benz Passenger Cars purchased from Authorised Mercedes-Benz Retailers in New Zealand. The warranty is our promise to you that Mercedes-Benz will repair or replace manufacturing defects in material or workmanship which arise during the warranty period, free of charge.

5 year Warranty is applicable to vehicles first registered on or after 1 August 2022. 

If your vehicle was registered prior to 1 August 2022, then the 3 year warranty period applies.

5 year warranty

This Warranty is applicable to new and demonstrator vehicles including Mercedes-AMG, electric vehicles and V-Class vehicles, and the Vehicle Warranty exists for the benefit of any subsequent owner of the Vehicle during the applicable Warranty Period.

The Plan is our promise to you that Mercedes-Benz will repair or replace manufacturing defects in material or workmanship which arise during the Warranty Period free of charge.

However, the Plan only covers the vehicle as manufactured by us and does not cover any modification, accessories, bodies, or other goods or services supplied by a third party manufacturer or supplier.

The Warranty will cease to apply if:

• the vehicle is modified from the manufacturer’s specifications without our approval;
• the vehicle is not serviced at the intervals or time or distance specified in the Maintenance Booklet;
• the vehicle is used in motor sport, competition, rally or race;
• the vehicle is used as a police or other emergency vehicle;
• the vehicle is used outside of New Zealand;
• the vehicle is used for a purpose for which it was not designed;
• the vehicle is assessed as a write off, repairable write off or total loss;
• the vehicle is sold via a public auction;
• the vehicle is used for commercial or public transport purposes such as a taxi, limousine or other hire, rental or charter vehicle;
• the odometer reading cannot be determined as accurate as a result of it being inoperative, tampered with, altered, disconnected or removed from the vehicle; or
• the vehicle becomes unroadworthy or unregistered

The Mercedes-Benz Certified Vehicle Warranty covers the repair or replacement of manufacturing defects, but does not cover for the cost of any related expenses or losses caused by the defect, such as the cost of telephone calls, rental cars, hotels, taxis, downtime, inconvenience or any loss of profit, loss of revenue or contingent, consequential or indirect losses.

The Warranty does not cover servicing, maintenance, tyres, consumables, normal wear and tear, the alignment of front and rear axels, wheel balancing and tyre rotation. Other terms and conditions. Any unexpired term of the Warranty cannot be transferred to new owners of your vehicle.

These warranty terms apply to all Mercedes-Benz vehicles registered for Mercedes-Benz Certified Vehicle Warranty.

Mercedes-Benz reserves to right to modify or amend the terms of the Warranty at any time without notice.

The Warranty is subject to further terms, conditions and exclusions. This is a summary of the main benefits, terms and exclusions of the Warranty and is not to be taken as a warranty document/statement. Please refer to the warranty booklet provided at delivery or contact your authorised dealer for all terms, conditions and exclusions of the Warranty.

The Warranty is issued by Mercedes-Benz New Zealand Ltd.

Any unexpired term of the Warranty cannot be transferred to new owners of your vehicle.

These warranty terms apply to all Mercedes-Benz vehicles registered for Approved Pre-Owned Vehicle Warranty.

Mercedes-Benz reserves to right to modify or amend the terms of the Warranty at any time without notice.

The Warranty is subject to further terms, conditions and exclusions. This is a summary of the main benefits, terms and exclusions of the Warranty and is not to be taken as a warranty document/statement. Please refer to the warranty booklet provided at delivery or contact your authorised dealer for all terms, conditions and exclusions of the Warranty.

The Warranty is issued by Mercedes-Benz New Zealand Ltd.