Mercedes-Benz New Zealand Response on COVID-19.

As the COVID-19 situation continues to evolve, we wanted to assure you that our number one priority is to protect the health and wellbeing of our people, partners, customers and broader community. We also want you to know how much we appreciate your support and commitment throughout this fast-changing situation.

The latest announcement to move to a Level 4 nationwide lockdown has resulted in the temporary closure of our New Zealand retail and service network for 4 weeks. We will make every effort to keep our community informed of any business updates including when it is safe for us to open our doors again. Our experienced customer service and roadside assistance team are only equipped to take your call when Roadside assist is required, with more details available here. Arrangements are in place which enable key Mercedes-Benz Vans workshops to continue to provide the after-sales support to the Essential Services  Please refer to the website of each Dealership for more information. Rest assured, we are monitoring the situation, and our focus remains on health and welfare.

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