COVID-19 Response Enquiries | Mercedes-Benz New Zealand

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Covid-19 Alert Response

All of our Authorised Mercedes-Benz Service Centres are operating within the strict health and safety guidelines outlined by the Government.  This includes physical distancing, sanitisation and public health requirements.

Under any alert level customers can still utilise the roadside assistance support in the event of a breakdown and, if required, your vehicle can be towed to the nearest available Authorised Mercedes-Benz Service Centre. Please note we will be in operation to support essential service vehicles. 

If you have any questions, please discuss these with the operator when you call.

Thanks in advance for your patience and understanding as we comply with the guidelines outlined by our Government.

COVID-19 Update: Our New Zealand retail network are making appropriate adjustments to their operations ensuring they meet the guidelines provided by the New Zealand Government where appropriate. As such, test-drive requests may not be available. We recommend checking their website or contacting them directly in the event of any Level restrictions.