Road Care Service | Mercedes-Benz Vans roadside assistance
V-Class, Ownership, Service and maintenance, Road care service

Vans Road Care Service.

24/7 roadside assist for Mercedes-Benz vans and utes.

Mercedes-Benz Vans Road Care Service provides you roadside assistance in case of a breakdown in New-Zealand, 24 hours a day, 365 days a year – at no extra cost.

You are protected for the duration of the manufacturer’s warranty period, or while the vehicle is operating under an approved ServiceCare Pre-Paid Plan. You can continue to be covered by Mercedes-Benz Vans Road Care after the warranty period by purchasing annual membership. 

Roadside assistance by the people who know your van.

Help is just a phone call away.

If something happens on the road and you need assistance, simply call Vans Road Care Service, and one of our specialists will be will be on their way to help.

If you experience any of these situations, we’ll have you back on the road in no time:

  • Flat batteries and tyres
  • Empty fuel tank
  • Locked vehicle and lost keys
  • Towing and transportation to the nearest authorised retailer


For Emergency Roadside Assistance, please call 0800 622 277.

*Mercedes-Benz Vans Road Care applies to vehicles purchased from an authorised

Mercedes-Benz retailer, for the maximum of 3 years or 200,000 kilometres or whichever comes first.