Explore ServiceCare

ServiceCare BestBasic.

The maintenance package.

BestBasic covers base capped price servicing. It can be paid as you go, or can be pre-paid for further discount. When you pay-as-you go, up to the first three scheduled services are covered while the vehicle is under warranty. When pre-paid, your vehicle has the first three scheduled services covered irrespective of warranty status, and any unused service can be transferred with the vehicle when ownership changes.

For pricing please see tables below.

Auto - BestBasic 'Pay-as-you-go'

Model	Service Interval	1st service	2nd service	3rd service	Total
Vito	1 year/25,000km	$550	$1,633	$550	$2,733
Valente	1 year/25,000km	$550	$1,633	$550	$2,733
Sprinter 4cyl	Up to 2 year/40,000km^{^}	$1,585	$1,310	$925	$3,820
Sprinter 6 cyl	Up to 2 year/40,000km^{^}	$1,630	$1,415	$950	$3,995
X-Class 4cyl	Up to 1 year/20,000km^{^}	$585	$865	$867	$2,317
X-Class 6cyl	Up to 1 year/20,000km^{^}	$760	$1,080	$760	$2,600

Pay-as-you-go: Add extra $240 (incl GST) on above cost over 3 services if Sprinter 4 cylinder is AWD.

Pay-as-you-go: Add extra $450 (incl GST) on above cost over 3 services if Sprinter 6 cylinder is AWD

^ Service interval is shown as a maximum. Servicing may be required earlier depending on individual driving style and duty cycle.

Auto - BestBasic 'Pre-paid'*

Model	Service Interval	'Pay-as-you-go' total	'Pre-paid'* 3 x services	Saving
Vito	1 year/25,000km	$2,733	$2,575	-$158
Valente	1 year/25,000km	$2,733	$2,575	-$158
Sprinter 4cyl	Up to 2 year/40,000km^{^}	$3,820	$2,630	-$1,190
Sprinter 6cyl	Up to 2 year/40,000km^{^}	$3,995	$2,630	-$1,365
X-Class 4cyl	Up to 1 year/20,000km^{^}	$2,317	$1,970	-$347
X-Class 6cyl	Up to 1 year/20,000km^{^}	$2,600	$2,070	-$530

Pay-as-you-go: Add extra $240 (incl GST) on above cost over 3 services if Sprinter 4 cylinder is AWD.

Pay-as-you-go: Add extra $450 (incl GST) on above cost over 3 services if Sprinter 6 cylinder is AWD

* BestBasic Pre-paid available regardless of warranty period for scheduled servicing.

^ Service interval is shown as a maximum. Servicing may be required earlier depending on individual driving style and duty cycle.

Manual - BestBasic 'Pay-as-you-go'

Model	Service Interval	1st service	2nd service	3rd service	Total
Vito	1 year/25,000km	$550	$1,241	$550	$2,341
Sprinter 4cyl	Up to 2 year/40,000km^{^}	$940	$1,310	$925	$3,175
X-Class 4cyl	Up to 1 year/20,000km^	$585	$865	$867	$2,317

Pay-as-you-go: Add extra $240 (incl GST) on above cost over 3 services if Sprinter is AWD.
^Service interval is shown as a maximum. Servicing may be required earlier depending on individual driving style and duty cycle.

Manual - BestBasic 'Pre-paid'*

Model	Service Interval	'Pay-as-you-go' total	'Pre-paid'* 3 x services	Saving
Vito	1 year/25,000km	$2,341	$1,850	-$491
Sprinter 4cyl	Up to 2 year/40,000km^{^}	$3,175	$2,380	-$795
X-Class 4cyl	Up to 1 year/20,000km^	$2,317	$1,970	-$347

Pay-as-you-go: Add extra $240 (incl GST) on above cost over 3 services if Sprinter is AWD.
*BestBasic Pre-paid available regardless of warranty period.
^Service interval is shown as a maximum. Servicing may be required earlier depending on individual driving style and duty cycle.

Contact your retailer if you need additional pre-paid BestBasic services. Pre-paid BestBasic services can be passed on to new owners of the vehicle if the they have not yet been used.

Pay-as-you-go is only available at participating Mercedes-Benz Vans servicing retailers.

Pay-as-you-go Participating Retailers

Pay-as-you-go T&Cs PDF, 2.8 MB

Complimentary First 3 scheduled Services

To further enhance the peace of mind motoring provided by our comprehensive warranty and roadside assistance package, Mercedes-Benz New Zealand is pleased to confirm the addition Complimentary Scheduled Service Plan that offers peace of mind for your first three scheduled services or up to 75,000km, whichever comes first.

This Service Plan is included on every New Zealand new V-Class sold via an Authorised Mercedes-Benz Retailer.

Learn about complimentary servicing