Service your Mercedes-Benz at an authorised Mercedes-Benz Service Centre accessing state-of-the-art facilities, tools and diagnostic equipment. Factory-trained technicians will assist in maintaining your vehicle’s optimal condition, giving you confidence your vehicle is in the right hands.
Mercedes-Benz vehicles have some of the longest service intervals in the New Zealand luxury car market. This means more driving for less frequent visits to the workshop compared to other luxury marques. Service intervals depend on vehicle type. You can find out how often your vehicle is due for service by visiting the Service Intervals page.
Every service is followed up by a survey to give you the opportunity to provide feedback to the retailer. This survey score contributes to the overall Customer Satisfaction Index rating for Mercedes-Benz.
GenuineParts and Genuine Oil are only available at authorised Mercedes-Benz Service Centres. Always request Genuine Parts to ensure your vehicle is maintained correctly.
To find your nearest authorised Mercedes-Benz Service Centre, please locate a retailer below.
QR Rescue Code Sticker
This sticker could save your life.
QR Rescue Code Sticker
This sticker could save your life.
When an accident occurs and the vehicle is seriously damaged, the priority for rescue services is to free the occupants.
This can be extremely dangerous for both occupants and first responders since the vehicle is equipped with many components which are potentially hazardous after an accident, such as high voltage wiring, fuel lines and airbags. While Mercedes-Benz information has been available to rescue teams for decades, it was traditionally provided in a printed format or downloadable as a .pdf document and stored inside the vehicle. This can be difficult and time consuming to access if the car is severely damaged.
Today, it can be accessed by scanning a QR code with a smartphone or tablet, providing immediate access to a detailed rescue card which contains all of the structural details specific to a vehicle model. This includes the location of airbags, battery, high strength steel (HSLA) and fuel tank, to name a few, so emergency services have the necessary information available to minimise the risks involved when freeing occupants.
Thanks to this simple but significant solution, emergency services at the scene have a key advantage in the fight against time. Using the QR code, they can respond more quickly. In an emergency, these stickers can help to save lives.
Since the end of 2013, Mercedes-Benz vehicles have progressively been fitted with QR code rescue stickers during production. Vehicles produced from 1990 which do not have QR code rescue stickers can now be retrofitted at your authorised Mercedes-Benz retailer.
To check whether your vehicle is fitted with QR code rescue stickers, you can inspect the fuel filler door or the opposite B-pillar of your vehicle.
Bio-Fuels Advice
Bio-Fuels Advice
Due to the environmental benefits that come from the use of renewable energy resources; the trend toward the reduction of greenhouse gas emissions and the sustainability of present fossil fuels, many vehicle operators have expressed interest to us in operating their Mercedes-Benz vehicles on commercially available “bio-fuel” blends.
We wish to advise our esteemed customers on our position with regards to use of bio-fuel blends in Mercedes-Benz vehicles.
Please note that Mercedes-Benz strongly recommends that you use only high-quality fuels from a commercially available sources whether diesel, biodiesel, or gasoline as the fuel manufacturers take great care to deliver products that meet the required fuel standards. We must also stress that vehicle damage that results from misfueling or from the usage of substandard, non-approved or privately blended fuels may affect your new vehicle manufacturer’s warranty.
It should also be noted that when using ethanol blended fuels an increase in fuel consumption can be expected due to the lower energy content of ethanol.

Diesel

Petrol