Mercedes me connect
Mercedes me connect
Stay connected with your Mercedes and everything that is important to you.
*Information provided and images displayed on this page may include overseas models and features not available in New Zealand. Please contact an authorised Mercedes-Benz retailer for specific information on features available in New Zealand. Product changes may have been made since production of this content.
About Mercedes me connect
Digital. Intelligent. And made for you.[1]
About Mercedes me connect
Digital. Intelligent. And made for you.[1]
Let your personal digital assistant help you with your Mercedes-Benz in your mobile everyday life.
Take advantage of the Mercedes me connect services to stay connected with your vehicle. View important information and control your car remotely with just a few clicks.
Mercedes me connect services
Discover digital services.[1]
Mercedes me connect services
Discover digital services.[1]
Vehicle Set-Up
Stay connected with your Mercedes: Use the Mercedes me app to display important information and control certain features of your car remotely.
Remote & Navigation Services
Services that makes electric driving and charging as convenient as possible.
Remote Engine Start
Remotely start your vehicle using the Mercedes me app.
ENERGIZING COACH
The coach for your well-being on every drive: recommends suitable comfort programmes based on your condition[2].
LINGUATRONIC online voice control
Your Mercedes can be a personal assistant that understands your needs.
Live Traffic Information
Arrive quickly and safely to your destination: real time traffic data in your navigation system.
Navigation Services
Exceptional guidance for your every trip.
Predictive Navigation
Your next trip is only a tap away. Mercedes me can suggest destinations based on your trip data, which you can send to your vehicle with just a click.
Car-to-X Communication
Your network for enhanced safety: exchange information with other vehicles for early warnings.
Online Map Update
With Online Map Update, you can download the latest map from the customer portal and follow the instructions for installation.[3]
Vehicle Monitoring
You will never forget where you parked your car and you will know if it is on the move.
URBAN GUARD vehicle protection
All-round monitoring of your Mercedes: warns you about a potential accident that has been detected via the Mercedes me app.
Telediagnostics
Informs you when it detects that parts are wearing and/or may need to be replaced.
Accident Recovery and Breakdown Management
By pressing the Breakdown Management button in the overhead control unit, a call will be placed with the Mercedes-Benz Customer Contact Centre and the trained staff will assist you after a breakdown.
Maintenance Management
Keep tabs on upcoming maintenance work so you can plan ahead and book your service appointments.
ECO display
Analyses your driving style and provide tips on how to optimise fuel consumption.
Mercedes-Benz emergency call system[4]
Triggers an emergency call automatically if an accident involving the deployment of airbags or the belt tensioners is detected and connects you with the Mercedes-Benz emergency response centre.
MBUX Voice Assistant
Your personal assistance for vehicle functions.
Standard Services
Mercedes me connect Standard Services are available for all connected vehicles and can provide you with basic diagnostic information.
[1] The availability of the Mercedes me connect and Mmc services varies between vehicles, models and equipment. Selected Mmc services are available free of charge for a period of three (3) years from the first date of activation with an eligible vehicle. Use of the Mmc services is subject to terms and conditions and requires the user to the download the associated app(s) on a compatible mobile device. The user at all times remains solely responsible for ensuring that the services are used in accordance with all applicable laws (including road rules) and, where applicable, for maintaining proper control of the vehicle, ensuring safety and monitoring the driving environment. Whilst MBNZ shall use its reasonable endeavours to provide an uninterrupted experience, we cannot guarantee ongoing or uninterrupted supply noting that such services may subject to interruption, change, discontinuance or limitations. In some circumstances, specific features or services may no longer be able to be supplied or will need to be supplied in a different form (eg where there is a change to our third party service providers on which a feature or service relies; where there is a regulatory change or change in law affecting the feature or service; or where, in our reasonable discretion, we amend or replace the feature or service). We will make reasonable efforts to inform you of such changes where they materially affect the services you receive. Please visit your local authorised retailer or refer to the relevant Mmc terms and conditions for more information including vehicle and device compatibility, connectivity and capability requirements.
[2] The use of this service requires one of the following items of optional equipment: ENERGIZING Package (PBP), ENERGIZING Package Plus (PBR).
[3] Map updates can only be downloaded from the customer portal and must be installed manually. Map updates do not occur automatically in New Zealand.
[4] The Mercedes-Benz emergency call system is automatically activated permanently for your safety. All other Mercedes me connect services are only activated upon your request.
[5] Use of the Mercedes me app is subject to terms and conditions and requires a compatible mobile device. Please visit your local authorised retailer or refer to the relevant Mmc terms and conditions for more information including device compatibility, connectivity and capability requirements.
