A woman contacts Mercedes-Benz Customer Assistance at the touch of a button.

Accident Recovery and Breakdown Management

In the event of a breakdown or emergency call, our trained Customer Assistance Centre staff are on hand to help you around the clock.

Someone is holding a smartphone that is connected to a Mercedes-Benz via Digital Extras.

Maintenance Management

Your Mercedes-Benz keeps track of what maintenance work needs to be carried out, and when, and supports you in booking appointments.

A woman looks at her smartphone, which is connected to her Mercedes-Benz via Digital Extras.

Telediagnosis

Don't worry about wear parts any more. Your vehicle informs you in good time when replacement is necessary.

The icons of the various Mercedes-Benz Digital Extras can be seen.

Excellence Package

Explore the full range and use the Digital Extras Packages that are available for your Mercedes-Benz.

The vehicle location is displayed on a smartphone via Remote Digital Extra.

Remote

Operate many features of your Mercedes-Benz remotely and make your life easier using your smartphone and our Remote Digital Extras.

The charging stations in the vicinity are displayed on a smartphone via Mercedes me Charge.

Mercedes me Charge

Get access to countless public charging stations and charge in an environmentally conscious way.

Stolen Vehicle Help is offered via an Urban Guard Digital Extra on a smartphone

Guard 360°

Keep an eye on your Mercedes-Benz at all times and take advantage of additional protection and support to locate your vehicle as quickly as possible in the event of its theft.

A Navigation Digital Extra is activated on the screen of the MBUX multimedia system.

Navigation

Let your Mercedes-Benz find the best route for you. And get to your destination with real-time traffic data.

Dashcam

Dashcam

The dashcam films what’s happening on the road in front of your vehicle and saves it – while also recording the time and speed. This can help you in documenting the sequence of events in an accident, for example, and provide you with supporting evidence if necessary. You can also store landscapes and routes worth seeing and create your own automotive travel diary. Login to Mercedes-Benz Store to view eligibility and conditions of use.

Engine Start

Engine Start

Start your vehicle remotely via the Mercedes-Benz App – for a pleasant interior climate right from the start.

The ENERGIZING Package settings can be seen on the display.

ENERGIZING COMFORT

Comfort for all the senses: this package bundles together a variety of vehicle features with innovative intelligence. Your Mercedes can invigorate and indulge you in specific ways – for prolonged alertness at the wheel and an extremely pleasant journey. With seven varied comfort programs and attractive extras such as multicontour seats.

Digital-Light

DIGITAL LIGHT with projection function

More than just illumination, DIGITAL LIGHT with projection function provides guidance for your journey. The lane-keeping symbols appear directly on the road ahead, enhancing your awareness. Plus with DIGITAL LIGHT projection function, enjoy customisable Digital Light animations that make every drive uniquely yours.

Rear axle steering with large steering angle

Rear axle steering with large steering angle

Using the 4.5-degree rear-axle steering, upgrading to the large steering angle adjustment offers notable enhancements. Experience even more superior roadholding, significantly increased agility and most importantly better manoeuvrability especially when parking and entering or exiting tight corners.

The AMG Track Pace Digital Extra displays the lap times on the screen of the MBUX multimedia system.

AMG TRACK PACE

Turn the on-board computer into your personal race engineer, measure your performance and reach new sporting heights.

The MBUX multimedia system displays the main menu for the Beginner Driver and Parking modes.

Beginner Driver and Valet Service Mode

Use driving modes with reduced acceleration behaviour and limited access to your personal data, so that you can leave your Mercedes wisely in the hands of other drivers.

Individualisation Package of the MBUX multimedia system.

Individualisation Package

Depending on the unique equipment setup of your Mercedes, this package offers a selection of features from immersive sound experiences for EVs, Mini games to projection functions categories.

The AMG Track Pace Digital Extra displays the lap times on the screen of the MBUX multimedia system.

AMG TRACK PACE

Turn the on-board computer into your personal race engineer, measure your performance and reach new sporting heights.

The MBUX multimedia system displays the main menu for the Beginner Driver and Parking modes.

Beginner Driver and Valet Service Mode

Use driving modes with reduced acceleration behaviour and limited access to your personal data, so that you can leave your Mercedes wisely in the hands of other drivers.

Programming of charging settings and Pre-Entry Climate Control

Programming of charging settings and Pre-Entry Climate Control

Ready to go, right on time: your Mercedes is fully charged and at the desired temperature just when you need it.

Engine Start

Engine Start

Starts your vehicle by Mercedes me App – for a pleasant interior climate right from the word go.