
Warranty.
Warranty.
Making sure you’re back on the road as quickly and effortlessly as possible.
Warranty.
Making sure you’re back on the road as quickly and effortlessly as possible.
3 Year Owner Protection Plan.
Peace of Mind.
3 Year Owner Protection Plan.
Peace of Mind.
Our comprehensive Owner Protection Plan means peace of mind for three years for new Mercedes-Benz passenger cars purchased from authorised Mercedes-Benz retailers in New Zealand. There's no kilometre limitation and your vehicle is covered for parts and labour charges incurred in rectifying a manufacturing defect relating to materials or workmanship.
Further to this, the high voltage batteries in our electric and plug-in hybrid vehicles are covered for 8 years or up to 160,000kms.
The three year period commences on the date delivered to the customer, or the date of first registration with NZTA (whichever comes first).
The Plan is our promise to you that Mercedes-Benz will repair or replace manufacturing defects in material or workmanship which arise during the warranty period free of charge.
However, the Plan only covers the vehicle as manufactured by us and does not cover any modification, accessories, bodies, or other goods or services supplied by a third party manufacturer or supplier.
If the defective materials or workmanship do not relate to manufacture, then the repair or replacement of the defect won't be covered by the Plan. This means that the Plan will not cover defects caused by the following, which is a summary of the main exclusions, please see the Owner Protection Plan for more detail.
The Plan will cease to apply if the:
At Mercedes-Benz we are all about getting you back on the road as quickly and effortlessly as possible.
The Plan covers the repair or replacement of manufacturing defects, but does not cover the cost of any related expenses or losses caused by the defect, such as the cost of telephone calls, rental cars, hotels, taxis, downtime, inconvenience or any loss of profit, loss of revenue or contingent, consequential or indirect losses.
The Plan does not cover servicing, maintenance, tyres, consumables, normal wear and tear, the alignment of front and rear axles, wheel balancing and tyre rotation.
Mercedes-Benz takes all precautions which are usual and reasonable to ensure the quality of materials and workmanship in its products.
Provided that the terms and conditions of the Plan have been complied with, any unexpired period of the Plan may be transferred to a new registered owner of the vehicle.
The Plan applies to all Authorised New Zealand new Mercedes-Benz vehicles.
The Plan is subject to further terms, conditions and exclusions. This is a summary of the main benefits, terms and exclusions of the Plan and is not to be taken as a warranty document/statement. Please refer to the Owner Protection Plan provided at delivery or contact your authorised retailer for all terms, conditions and exclusions of the Plan.
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of the Owner Protection Plan are in addition to any other rights and remedies you have under a law in relation to the vehicle.
Feels like new again.
Feels like new again.
Excellent craftsmanship. Exceptional quality. Luxury design. Experience everything you’d expect from a Mercedes-Benz with Certified Pre-Owned.
With extensive certifications including comprehensive service history and 118 point safety check, you can be sure a Certified Pre-Owned is a vehicle up to our standards, giving you that extra feeling of confidence unique to owning a Mercedes-Benz.
Available only at authorized Mercedes-Benz retailers, all our Certified Pre-Owned vehicles come with a minimum 2-year, unlimited kilometer, nationwide factory backed warranty and more:
• 118-point check
• Factory trained technicians
• Complimentary 24hr roadside assistance with Mercedes-Benz
• Minimum 2-year, unlimited kilometer, factory backed warranty
• Mercedes-Benz service history
• Only authorised retailer
• New Zealand New vehicles only
Discover a Mercedes-Benz that feels like new again today.
Vehicle depicted is a stock image of C 300 Coupé which can be purchased new or as a Certified Pre-Owned vehicle, subject to availability. Actual Certified Pre-Owned vehicle may vary. Visit your local Mercedes-Benz retailer for further details today.
Factory backed Warranty for all Certified Pre-Owned Vehicles.
Factory backed Warranty for all Certified Pre-Owned Vehicles.
When we go to such lengths to comprehensively check every Mercedes-Benz Certified pre-owned vehicle, it should come as no surprise that all qualifying vehicles have a Mercedes-Benz Certified Pre-Owned factory warranty. The warranty is only available for Mercedes-Benz Certified Pre-Owned Vehicles purchased from an authorised Mercedes-Benz retailer in New Zealand.
When you purchase a Mercedes-Benz Certified vehicle you receive nationwide, unlimited kilometre, factory backed warranty coverage of a minimum of 2 years.
In the case of a vehicle less than 2 years old, the total warranty period is the balance of the new car warranty, and in addition a minimum 1 year Mercedes-Benz Certified Warranty, which commences at the expiration of the Mercedes-Benz New Passenger Car 3 Year Owner Protection Plan.
In the case of an eligible vehicle less than 8 years old, the Mercedes-Benz Certified Warranty period commences after any remaining new car warranty has expired, or on the date of delivery of the Mercedes-Benz Certified vehicle at an authorised Mercedes-Benz retailer in New Zealand.
The Mercedes-Benz Certified Warranty provides coverage for manufacturing defects and a range of breakdown and roadside assistance situations almost anywhere in New Zealand.
Mercedes-Benz will repair or replace (at our election) manufacturing defects in material or workmanship which arise during the relevant Warranty period free of charge.
However, the Mercedes-Benz Certified Warranty only covers vehicles imported and manufactured by Mercedes-Benz. It does not cover any modification, accessories, bodies or other goods or services supplied by a third party manufacturer.
The Warranty covers the same mechanical components and exclusions as set out in the Mercedes-Benz New Passenger Car Owner Protection Plan, subject to a number of additional excluded components as summarised below. Please see the Mercedes-Benz Certified Warranty booklet for more detail on the exclusions. These components are excluded from the Warranty:
The Warranty will cease to apply if:
Obviously we want to get you back on the road as quickly and as effortlessly as we can.
The Mercedes-Benz Certified Vehicle Warranty covers the repair or replacement of manufacturing defects, but does not cover for the cost of any related expenses or losses caused by the defect, such as the cost of telephone calls, rental cars, hotels, taxis, downtime, inconvenience or any loss of profit, loss of revenue or contingent, consequential or indirect losses.
The Warranty does not cover servicing, maintenance, tyres, consumables, normal wear and tear, the alignment of front and rear axels, wheel balancing and tyre rotation. Other terms and conditions. Any unexpired term of the Warranty cannot be transferred to new owners of your vehicle.
These warranty terms apply to all Mercedes-Benz vehicles registered for Mercedes-Benz Certified Vehicle Warranty on or after 1 December 2006.
Mercedes-Benz reserves to right to modify or amend the terms of the Warranty at any time without notice.
The Warranty is subject to further terms, conditions and exclusions. This is a summary of the main benefits, terms and exclusions of the Warranty and is not to be taken as a warranty document/statement. Please refer to the warranty booklet provided at delivery or contact your authorised dealer for all terms, conditions and exclusions of the Warranty.
The Warranty is issued by Mercedes-Benz New Zealand Ltd.
Any unexpired term of the Warranty cannot be transferred to new owners of your vehicle.
These warranty terms apply to all Mercedes-Benz vehicles registered for Approved Pre-Owned Vehicle Warranty on or after 1 December 2006.
Mercedes-Benz reserves to right to modify or amend the terms of the Warranty at any time without notice.
The Warranty is subject to further terms, conditions and exclusions. This is a summary of the main benefits, terms and exclusions of the Warranty and is not to be taken as a warranty document/statement. Please refer to the warranty booklet provided at delivery or contact your authorised dealer for all terms, conditions and exclusions of the Warranty.
The Warranty is issued by Mercedes-Benz New Zealand Ltd.